Schedule: 8:00AM – 5:00PM Eastern Time

5x8 Shift (Monday-Friday)

MUST have a minimum of 1 year of experience with one or more of the following:

Microsoft Defender
CrowdStrike
SentinelOne

MUST have a minimum of 4 years of experience in a SOC Analyst or SOC Advisory position.

About the Role:

Do you want to be on the frontline of the cyber war? Do you want to influence real change? Are you someone who can work with a group or individually to take charge of a problem and drive to a complete resolution? Then, join Pondurance in protecting our clients from cyber threats – regardless of size, industry, or current in-house capabilities.

We are looking for a proactive, detail-oriented Security Analyst, Tier 3, to work on the front lines, directly with our clients, to help mitigate our clients’ risk of attack and immediately contain threats that penetrate their defenses. You’ll provide insight on cyber threats, investigate and report on a wide variety of security events, and partner with clients to help mature their Security Operations programs.

Responsibilities:

Analyze alerts and pivot into log data to identify, escalate, communicate, and contain threats, focusing on direct interface with the customer's in-house security organization.
Proactively conduct advanced threat hunting to seek out attacker presence in client environments.
Continuously learn customer environments to develop a deep understanding of a client’s business drivers and risk appetite.
Identify attack vectors, threat tactics, and attacker techniques, tailoring findings to meet specific client security needs, including driving creation and tuning of alerts.
Review and validate the work of other analysts, serving as a primary liaison with the customer, ensuring alignment with their security requirements.
Collaborate closely with internal teams to escalate and resolve issues, refine existing processes, and enhance Standard Operating Procedures (SOPs) to better address client needs.
Create and maintain trusted and strategic advisor relationships with key MDR Security customer stakeholders, including developing success criteria and plans to support monthly and quarterly presentations of measurable trends and outcomes
Engage directly with clients to understand, anticipate, and capture their needs, concerns, evolving objectives, and scope of operations
Ability to identify and communicate trends to the customer, accompanied by expert-level recommendations garnered from hands-on experience in security consulting and support roles.

Technologies:

Minimum of 1 year of experience with one or more of the following: Microsoft Defender, CrowdStrike, SentinelOne.
SIEM: Analyze unique issues (alerts and logs) and provide effective customer solutions, leveraging expertise in MDR technical client relationship management.

Knowledge and Skills:

Skilled Effective Communicator: Adapt approach in social interactions with customers based on the situation (a.k.a. ability to read the room).
Analytical Thinking: Break down the fundamental components of a problem or situation, examine the relationship between them, verify all pertinent facts and draw an appropriate conclusion.
Applied Technical Thinking: Able to apply specialized, theoretical knowledge to efficient operational uses.
Capacity for Synthesis: Able to bring together disparate elements to create a coherent entity or a big-picture overview in order to gain a new perspective.
Flexibility: Operate efficiently in constantly evolving environments and, when confronted with unforeseen circumstances, readjust priorities to accommodate change.
Problem Solving: Able to identify problems, determine cause and effect, and propose solutions using new approaches or an innovative point of view.
Sense of Urgency: Be prone to react quickly to outside demands, get onto things right away and get things done fast
Empathy: Ability to understand clients’ business drivers, cultures, and communication styles to create true partnerships.

Senior Security Analyst

United states

Software Development

Full Time - Remote

Job Description