Role: Java Full Stack Developer with Chatbots expLocation: Charlotte, NC (Day one onsite)

Job Description:

Chatbots

Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.
Creative thinking of users conversational journey with a bot.
Human or Bot agent.
Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding.
Develops mockups, flows, redlining and other creative prototyping related items.
Operates with a customer first mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints

Competencies:

Digital: Application Programming Interface (API), Advanced Java Concepts,

Digital: Python Web Frameworks

Experience (Years):

6-8

Essential Skills:

Relevant Experience 7+ years of experience.

KORE.ai, Smart Assist, IVR Technologieschatbots, voice enabled devices, or other conversational channels.JavaScript.? Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc.

Desirable Skills:

Storyteller and editorial mindset with an ability to predict audience preferences
Excellent communication and writing skills.
Exceptional creative thinking, writing and persona building skills
linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles.
Innovative thinker with the ability to come up with creative solutions.
Team player with excellent interpersonal skills and ability to influence, collaborate and communicate tointernal resources and external vendors

Java Full Stack Developer with Chatbots

Charlotte, NC

Software Development

Onsite

Job Description